Protect the renewal. Spot the expansion.
On every account call, Wingman surfaces the risk you'd have missed and the opening worth chasing, so renewals hold and accounts grow.
The problem
Churn and upsell both hide in the conversation.
The signal that a customer is slipping, or ready for more, shows up mid-call and is easy to miss. Wingman catches it while you can still act.
- Risk flagged before it becomes a churn
- Expansion openings surfaced in the moment
- A clean recap for the account team
The problemLive
Risk flagged before it becomes a churn
Expansion openings surfaced in the moment
A clean recap for the account team
How it works on an account call.
01
Before
Wingman comes in with the account context, so nothing starts from a blank page.
02
During
It flags risk and expansion signals live, and suggests the next move that fits.
03
After
A recap captures commitments and next steps, ready for the account record.
Questions, answered.
- Is this for CSMs or AMs?
- Both, anyone running live account conversations where renewals and expansion are on the line.
- How does it know what risk looks like?
- From the context and rules you define once, applied to what's happening on the call.